Introduction
At Provenance (“we,” “us,” “our”), we are committed to protecting your personal data and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy outlines how we handle your data when you visit our website or use our services.
What information we collect
We may collect and process the following types of personal data:
- Personal identification details – name, email address, phone number, and other contact details.
- Financial information – when applicable, related to investment inquiries.
- Technical data – IP address, browser type, and website usage data through cookies and analytics tools.
- Communication data – information provided when contacting us, subscribing to newsletters, or filling out forms.
How we use your information
We use the collected data to:
- Provide and improve our services.
- Respond to inquiries and provide customer support.
- Ensure website security and detect fraudulent activities.
- Comply with legal and regulatory requirements.
- Send updates, marketing communications, or newsletters (if opted in).
Legal basis for processing data
We process your personal data based on:
- Contractual necessity – when required to provide our services.
- Legitimate interest – for business improvements, security, and fraud prevention.
- Legal obligation – to comply with regulatory requirements.
- Consent – for marketing and optional communications.
How we share your data
We do not sell or rent your personal data. However, we may share it with:
- Service providers – trusted third parties that assist in operating our website and business.
- Regulatory authorities – if required by law or legal processes.
- Business partners – when necessary for investment-related services.
Data security
We implement industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Your rights
Depending on your jurisdiction, you may have the following rights:
- Access – request details about the personal data we hold on you.
- Correction – request corrections to inaccurate or incomplete data.
- Deletion – request deletion of your data, subject to legal obligations.
- Objection – object to data processing under certain conditions.
- Withdraw consent – if you have given consent for marketing communications, you can withdraw it at any time.
Cookies and tracking technologies
We use cookies to enhance user experience and gather analytics. For more details, please refer to our Cookies Policy.
Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing any data.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact us
For any privacy-related inquiries, please contact us at:
administrator@provenancefunds.com